Your lead sources
Average client value
$

What does one client typically bring in? Lifetime value if they come back repeatedly. Single sale value if it's one and done.

$?

Turn on at least one source, fill in your numbers, and add your average client value to see your results.

Industry conversion benchmarks

Not sure if your numbers are good? Here's how averages break down by source. These are industry-wide ranges so your niche might vary, but this tells you whether you're leaving money on the table.

Lead source
Website / Organic
Good3%+ conversion
Okay1% to 3%
Needs workUnder 1%

Average small business site converts 1 to 2% of visitors. Clear calls to action and fast load time are the two biggest levers.

Lead source
Facebook Ads
GoodUnder $30 CPL
Okay$30 to $75 CPL
Needs workOver $75 CPL

Lead form ads typically outperform link clicks for local businesses. Creative refresh every 3 to 4 weeks keeps CPL from climbing.

Lead source
Google Ads
GoodUnder $50 CPL
Okay$50 to $120 CPL
Needs workOver $120 CPL

Search intent makes Google leads warmer and more likely to close. A higher CPL is often worth it if your close rate is strong.

Lead source
Instagram
GoodUnder $25 CPL
Okay$25 to $60 CPL
Needs workOver $60 CPL

Best for visual businesses. Organic Instagram can generate free leads with consistent posting and a clear call to action in bio.

Lead source
Word of Mouth
Good25%+ of leads
Okay10% to 25%
Needs workUnder 10%

The cheapest lead you will ever get. Low word of mouth usually points to a product or experience issue worth looking at.

Lead source
Referrals
GoodUnder $10 CPL
Okay$10 to $30 CPL
Needs workOver $30 CPL

A formal referral program with a small incentive typically cuts cost in half and doubles volume. Most businesses have no system at all.

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